Info

Thank you for shopping with us!
While it is possible to order on the phone, it is much quicker to place an order on-line.
Our web site is designed to make ordering on-line the quickest, easiest and safest way to shop.
All orders placed through our website will receive an order confirmation upon submission.
If you placed an order and did not receive an e-mail confirmation plesae email us at sales@dogmuzzle.com
Ground shipping
Most orders are shipped out within 2 business days by the US Post Office Priority Mail
and will be received by you within 3 to 7 business days in your mail box.
UPS Next Day Air or 2ND DAY Air shipping
Orders received by 12:00 CST will ship out the same day by UPS.
UPS does not count Saturday or Sunday as shipping days.
Orders shipped out on Thursday by UPS 2ND Day Air will not be received by you until Monday.
Orders shipped out on Friday by UPS 2ND Day Air will not be received by you until Tuesday.
Orders shipped out by UPS Next Day Air on Friday will not be received by you until Monday.
UPS will not guarantee delivery time if ADVERSE WEATHER CONDITIONS cause plane delays.
MorrcoPet, Inc. will be on your credit card statement.
For Orders Only Call
1-800-575-1451
10:00 to 5:00 Central Standard Time
Monday - Friday
Our mailing address is
DogMuzzle.com
3034 Harts Bluff Rd
Mansfield La 71052
Postage Chart
Standard Ground Shipping
00.00 to $34.99----$6.95
$35.00 to $79.99---$8.95
$80.00 to $119.99---$10.95
$120.00 & up---$12.95
UPS 2ND DAY AIR
For inside the 48 contiguous states.
00.00 to $49.99---$21.95
$50.00 to $79.99---$24.95
$80.00 to $119.99---$29.95
$120.00 to $199.99---$35.00
$200.00 to $399.99---$45.00
$400.00 to $499.99---$60.00
UPS NEXT DAY AIR
For inside the 48 contiguous states.
00.00 to $49.99---$48.00
$50.00 to $79.99---$53.00
$80.00 to $199.99---$60.00
$120.00 to $199.99---$70.00
$200.00 to $399.99---$80.00
$400.00 to $499.99---$95.00
Over $500.00 call for shipping charge.
We do not ship 2ND Day or Next Day Air orders outside the contiguous states.
Exchanges:
If you need a different size or color, please place a new order for the correct item needed. You will be charged again. Follow the refund instructions and send the new, unused and unwanted item back to us for a refund.
Refunds:
Send the new and unused item back to us within 15 days with a copy of the invoice, write refund on the invoice.
No postage will be refunded.
Please allow up to 15 business days for credit to show up on your account.
Please do not send soiled, used or dirty merchandise back to us.
We can not give a refund on items that have been damaged or soiled by your pet.
The items returned for refund have to be
new, unused and resellable.
Refused Orders
For any refused order that we are charged return postage on, the return postage will be deducted from your refund along with the original postage charge.
Incorrect Delivery Address:
This fee is $5.00 to $10.00 & will be charged if your order ships and your address is wrong or if you forward the package to another address.