Info

Thank you for shopping with us!
For phone Orders
Call 318-697-6998 10:00 to 4:00 Central Standard Time
Monday - Friday
If you have a question about products or sizing please send a email to sales@dogmuzzle.com.
While it is possible to order on the phone, it is much quicker to place an order on-line.
Our web site is designed to make ordering on-line the quickest, easiest and safest way to shop.
All orders placed through our website will receive an order confirmation upon submission.
If you placed an order and did not receive an e-mail confirmation plesae email us at sales@dogmuzzle.com
To see the shipping charge for your order, place the items in the shopping cart, put in your zip code & select your shipping method and hit apply.
Post office shipping
Most orders are shipped out within 1 to 2 business days by the US Post Office (Mail)
and will be received by you within 3 to 7 business days in your mail box.
UPS Ground Shipping
Orders are shipped out within 1 to 2 business days by the UPS Ground
and will be received by you within 3 to 7 business days.
NOTICE
UPS 2nd Day Air & UPS Next Day Air shipping charges have gone up substantially in the last couple of years.
We will still ship by UPS Air if you want, but most of the time packages sent out by the US mail
will get delivered as quick as UPS air and for a lot less money.
UPS Next Day Air or 2ND DAY Air shipping.
UPS does not count Saturday or Sunday as shipping days.
Orders shipped out on Thursday by UPS 2ND Day Air will not be received by you until Monday.
Orders shipped out on Friday by UPS 2ND Day Air will not be received by you until Tuesday.
Orders shipped out by UPS Next Day Air on Friday will not be received by you until Monday.
UPS will not guarantee delivery time if ADVERSE WEATHER CONDITIONS cause plane delays.
Dogmuzzle.com is owned & operated by MorrcoPet, Inc.
MorrcoPet, Inc. will be on your credit card statement.
Exchanges:
If you need a different size or color, please place a new order for the correct item needed. You will be charged again.
Follow the refund instructions and send the new, unused and unwanted item back to us for a refund.
Refunds:
Send the new and unused item back to us within 15 days with a copy of the invoice, write refund on the invoice.
No postage will be refunded.
Please allow up to 15 business days for credit to show up on your account.
Please do not send soiled, used or dirty merchandise back to us.
We can not give a refund on items that have been damaged or soiled by your pet.
The items returned for refund have to be
new, unused and resellable.
Refused Orders
For any refused order that we are charged return postage on, the return postage will be deducted from your refund along with the original postage charge.
Incorrect Delivery Address:
This fee is $5.00 to $10.00 & will be charged if your order ships and your address is wrong or if you forward the package to another address.
DogMuzzle.com
3026 Harts Bluff Road
Mansfield, La. 71052
For questions about measuring your dog please e-mail sales@dogmuzzle.com
Phone orders call 318-697-6998 10:00am to 4:00pm central time zone Monday - Friday.