Info
Thank you for shopping with us!

We now offer FREE POST OFFICE SHIPPING on orders shipped within the continental United States (lower 48 states).
In the shipping option choose free shipping as the shipping method.


Items that are sent back for a refund will have $5.00 deducted from the refund amount for the shipping.

If you have a question about products or sizing please send a email to sales@dogmuzzle.com.
While it is possible to order on the phone, it is much quicker to place an order on-line.
Our web site is designed to make ordering on-line the quickest, easiest and safest way to shop.
All orders placed through our website will receive an order confirmation upon submission.
If you placed an order and did not receive an e-mail confirmation plesae email us at sales@dogmuzzle.com
For phone Orders
Call 318-697-6998 9:00 to 3:00 Central Standard Time Monday - Friday

To see the shipping charge for your order, place the items in the shopping cart, put in your zip code & select your shipping method and hit apply.

Post office shipping
Most orders are shipped out within 1 to 2 business days by the US Post Office (Mail)
and will be received by you within 3 to 7 business days in your mail box.

UPS Air Shipping
If you choose UPS 2nd Day Air or UPS NEXT day air we must have your street address.
Our daily shipping cutoff time is 1:00pm CST.
UPS does not count Saturday or Sunday as shipping days.
UPS will not guarantee delivery time if ADVERSE WEATHER CONDITIONS cause plane delays.

Exchanges:
If you need a different size or color, send the unsued item back to us within 20 days with a copy of the invoice.
Please note on the invoice the new size or color needed.
Please include $5.00 for shipping the exchanged item back to you or a note telling us to charge your credit card $5.00 for the return shipping.
We will send the exchanged item back to you by the post office. It could take up to 10 days for you to receive the new item.

RETURNS:
Send the new and unused item back to us within 20 days with a copy of the invoice, write refund on the invoice.
No postage will be refunded.
Please allow up to 15 working days for credit to show on your account.

Refused Orders
For any refused order that we are charged return postage on, the return postage will be deducted from your refund along with the original postage charge.

Incorrect Delivery Address:
This fee is $12.00 to $15.00 & will be charged if your order ships out by UPS and your address is wrong or if you forward the package to another address.


DogMuzzle.com
3026 Harts Bluff Road
Mansfield, La. 71052
For questions about measuring your dog please e-mail sales@dogmuzzle.com
Phone orders call 318-697-6998 9:00am to 3:00pm central time zone Monday - Friday.